Policies and Expectations a. I do not provide psychology, psychological therapy, licensed counseling or certified addictions counseling. I do provide a referral list for licensed counseling and psychological services upon request. b. I do not provide medical advice, nutritional advice, legal advice or advice regarding licensed services and therapies in the areas just mentioned. I provide listening prayer ministry consistent with the faith and practice of most Christian churches. c. These sessions are confidential, except when Texas statutes regarding mandatory reporting apply. I am a mandatory reporter and do comply with Texas laws. State statutes require that cases of serious potential for suicide, possible physical harm to others and any known or suspected instances of child or elder abuse be reported to local authorities. d. Confidential information that is not covered by mandatory reporting laws cannot be disclosed without your written consent. Exceptions may apply when I minister to minor children (17 and under) with parental or legal guardian consent. Exceptions will be discussed with parent or legal guardian and the minor upon request of the parties involved. e. Any notes I make or records I keep on sessions with my ministry clients will be kept in locked, confidential files. The ministry guest may obtain a copy upon written request and after signing the confidentiality release form. f. I do not provide court ordered counseling. I’ll help you check our referral list for counselors and therapists qualified to do this. g. After filling out this form, you will be asked to sign a Liability Waiver and Release. This form must be signed by a parent or legal guardian for any minor receiving ministry. h. I reserve the right to not offer a ministry appointment. In the event I do not make an appointment, I will seek to provide a referral list that may cover the needed service or therapy. Additional Policies and Practice i. Timeliness – ministry clients can expect to begin and end sessions on time. Most sessions will last an hour to an hour and a half. j. No Show – Any time you are late for an appointment by more than 15 minutes without notifying me in advance, the session will be cancelled and subject to reschedule. k. When I am meeting with a member of the opposite gender, I will ask someone of the same gender to join the session. l. Cancellation – When cancelling or rescheduling an appointment, please notify me at least 24 hours prior to your scheduled appointment by email: gracewovenco@gmail.com. Appointments that are not kept or not cancelled in a timely manner may go on a waiting list for rescheduling. Costs of ministry – My rate is $150 per 90 minute session. This will be paid in advance via PayPal invoice. In the event you need to reschedule, you will not be required to pay for the rescheduled session. If you cancel with at least 24 hours notice without rescheduling, I will issue a full refund. If you no-show, I will not issue a refund. n. You are free to end any ministry session at any time for any reason. I reserve the right to do the same. In the event I feel I am not qualified to help you, I will provide my referral list and go over your options with you. I have read, understand and agree with these Policies and Expectations statement: NOTICE: If you select “Disagree” all the information on this form will be destroyed and you will not be contacted for an appointment for a Ministry session. Completion of this form automatically adds you to the waiting list. I will review the information in prayer and preparation for our session. Please note all the information is completely confidential. I need you to confirm that you agree with this procedure. Please note: I do not provide home visitation, crisis ministry, personal or family intervention.